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CostHelper > All Appliances > Dishwashers > Kenmore Elite 1396 24" Built-In Dishwasher

Kenmore Elite 1396 24" Built-In Dishwasher Prices, Specifications and Reviews


 
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  The Kenmore Elite 1394 and 1396 series are similar large-capacity dishwashers with stainless steel tubs, a four-hour delay-start feature, an adjustable (up/down) or removable upper rack and fold-down tines on both racks. The main differences between these models are that the 1394 has five automatic cycles while the 1396 has six; the controls on the 1394 are visible at the top of the front panel, while the controls on the 1396 are hidden on the top door edge; and the 1394 is rated as slightly louder (49 decibels) than the 1396 (46 decibels). Like all Kenmore appliances, these units are sold only at Sears, Kmart or Kenmore.com.

Models:
13942 (White), 13944 (Bisque), 13949 (Black), 13943 (Stainless Steel),
13962 (White), 13964 (Bisque), 13969 (Black), 13966 (Panel-ready), 13963 (Stainless Steel)

Prices For Kenmore 1396 (6 cycles, hidden controls)

(Prices as of 09/1/2012)
White      Bisque     Black      Panel-Ready Stainless  Source
$1,180$1,180$1,180$1,250$1,280MSRP
$800$800$800$800$780Sears (Delivery starts at $70; at times offers free shipping/delivery)
$800$800$800$800$780Kmart (Delivery starts at $70; at times offers free shipping/delivery)
$800$800$800$800$780Kenmore.com (Delivery starts at $70; at times offers free shipping/delivery)

Prices For Kenmore 1394 (5 cycles, visible controls)

(Prices as of 09/1/2012)
White      Bisque     Black      Stainless  Source
$900$1,120$1,120$1,300MSRP
$840$840$840$970Sears (Delivery starts at $70; at times offers free shipping/delivery)
$840$840$840$970Kmart (Delivery starts at $70; at times offers free shipping/delivery)
$840$840$840$970Kenmore.com (Delivery starts at $70; at times offers free shipping/delivery)

Additional Costs:

$0-$80+Shipping/delivery (it can cost $0-$25+ to have the old appliance hauled away)
$0-$150+Installation, with no modifications to existing hook-ups and cabinets
$150-$2,000+Installation, if water/electric lines must be added or cabinetry modified)
$10-$30Dishwasher installation kit (hoses, etc. -- typically required)
$220-$320+Extended warranty, depending on terms and length

Specifications:

DimensionsHeight: 33.75"
Width: 24"
Depth: 26.5"
Weight90 lbs.
Depth (door open)49.5"
Capacity14 place settings
ColorsWhite, Bisque, Black, Panel-Ready (1396 only), Stainless Steel
Decibel levelManufacturer's estimate: 49dB for 1394 and 46dB for 1396
(Average levels: 50dB normal office noise; 80dB typical alarm clock)
Energy Star QualifiedYes (meets EPA criteria for better-than-average efficiency)
rated CEE Tier II (meets higher standards by the nonprofit Consortium for Energy Efficiency -- Tier III is the most energy-efficient)
Estimated Cost Per Year$31 with electric water heater, $23 with natural gas
(Average range for similar models $20-$50)
Cycles5 for 1394: normal, pot & pan, quick wash, high temp wash, cancel & drain
6 for 1396: normal, pot & pan, quick wash, high temp wash, China gentle wash, cancel & drain
Additional Settings2: sanitize rinse, heated/air dry
ControlsElectronic controls, visible on top front panel for 1394 and hidden on top door edge for 1396
Sensor WashYes
Silverware basketSplittable silverware basket with covers in lower rack
FilterManually clean
Tub heightTall tub
Tub materialStainless Steel
Rack materialNylon
Other FeaturesAdjustable and removable upper rack
Fold-down tines on upper and lower rack
Rinse aid dispenser
Multiple door positions
Delay start of wash cycle for 4 hours
Warranty1 year limited, parts and labor

The manufacturer's detailed information on this product is available at Kenmore.com for the 1394 and 1396.

What People Are Saying:

Consumer Reports estimates the Kenmore Elite 1394 will perform similarly to the Kenmore Elite 1396,which it recommended in 2011 with ratings of excellent for washing and energy use, very good for noise and good (a somewhat mediocre rating) for noise levels. The Kenmore Elite 1396 is also named the Best Luxury Dishwasher by ConsumerSearch.com.

Sears' user reviews for the 1394 models are mixed, with 14 out of 15 (93%) recommending the white model but only 12 out of 23 (52%) recommending the stainless steel model. User reviews for the 1396 models are primarily positive, with about 80%-90% giving it a thumbs up. Those who like these dishwashers say they are attractive and quiet (many say they can't hear them running), and clean dishes well, although several mention the touch controls are overly sensitive. Those who dislike these machines complain about repeated breakdowns and repairs.